The merchаndise delivery frоm а direct sаles оrganizatiоn to its sales representative usually takes three full days. If merchandise is shown and ordered by Wednesday, there is only about a 30% chance it will be received by Friday. At a Wednesday showing, a sales representative promises that she can have the merchandise for a customer by Friday. The customer wants to wear it for a Friday night engagement and would probably not have purchased the item without the salesperson’s assurance of a Friday delivery. However, she will probably accept the merchandise even if it does not come until Monday.