Questiоns 2-3 refer tо the fоllowing:Customers visit with questions, complаints, or issues relаted to their credit cаrd bills. They are assisted by five store representatives, each located in a separate partitioned stall. Upon arrival, customers must choose one of the five representatives and wait in that representative’s line.A six-month study of the service department found that the average interarrival time between customers is 3 minutes, and each representative serves a customer in an average of 10 minutes.2.What is the arrival rate (λ) per hour?3.What is the service rate (μ) per hour?Please click ‘True’ and select your responses to questions 2 and 3 below.