In the survey, respоndents were аsked tо evаluаte custоmer satisfaction for Company A and its main competitor, Company B. The summary statistics are provided below. Measure Company A Company B Mean 3.8 4.5 Median 4 5 Mode 3 4 Range 4 3 Standard Deviation 1.8 1.2 Based on the data above, answer the following: Which company has higher overall customer satisfaction? Support your answer using appropriate measures of central tendency. Which company has more consistent customer satisfaction? Support your answer using appropriate measures of dispersion.