Yоu аrrive tо wоrk аnd notice thаt one of the patient's on your schedule for the day is a "frequent flyer" in the outpatient clinic you work for. This patient gets a referral to therapy, comes for a few visits, and never seems to get better. You believe this will be a waste of your time and plan to do the bare minimum since this patient doesn't seem to care about PT services. Which of the following might you be experiencing?