Prоvide аn оutline оf your mаin points аnd subpoints. Your main points should be organized according to an appropriate organizational pattern for the type of question you are arguing (fact, value, or policy). See Interactive Lesson Slides: Persuasive Speaking for a refresher. Additionally, each main point should include citations to the the sources you plan to use to support it. Ex: I. Self-Checkout Saves Time A. Reduces wait times for customers A 2023 study by the National Retail Efficiency Institute found that self-checkout lines move 35% faster than traditional checkout during peak hours (Anderson, 2023). When given the choice, 62% of shoppers opt for self-checkout to avoid long cashier lines (Consumer Retail Trends Journal, 2022). B. Increases operational efficiency for stores Self-checkout allows one employee to monitor 4–6 stations, reducing labor costs and line congestion (Retail Technology Monthly, 2023). Stores using hybrid checkout systems report a 20% faster overall transaction time (Lee & Patel, 2023). II. Self-Checkout Provides Better Privacy A. Customers prefer scanning personal items themselves A survey by the Urban Consumer Behavior Lab revealed that 78% of shoppers feel less judged when scanning sensitive purchases such as medications or hygiene products (Mendoza, 2022). This psychological comfort leads to higher customer satisfaction and loyalty (Klein, 2023). B. Less risk of cashier mishandling or discussing purchases Reports of cashier over-sharing or making inappropriate comments decreased by 60% in stores where self-checkout is widely used (Retail Ethics Monitor, 2023). Privacy-conscious customers are more likely to frequent stores with automated checkout options (Turner & Voss, 2022). III. Self-Checkout is More Convenient for Customers A. Allows for greater control over the shopping experience Customers can scan, bag, and organize items at their own pace, leading to a perceived sense of control and satisfaction (Shopper Autonomy Review, 2022). Flexibility to skip idle chatter or upsell attempts is especially valued by neurodiverse individuals and introverts (Nguyen, 2023). B. Supports diverse payment and loyalty options more efficiently Integrated digital wallets, store apps, and coupon scanners are often better supported at self-checkout kiosks (Douglas & Kumar, 2023). Over 85% of Gen Z and millennial shoppers rate self-checkout as more "tech-friendly" than cashier stations (Digital Consumer Report, 2024).
Prоvide а оne sentence thesis stаtement fоr your аrgument. Ex: Stores should keep self-checkout because it saves time, provides better privacy, and is more convenient than standard checkout.